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How to 'White List'
HigherAwareness.com to ensure you receive our mail.
If our emails are not showing up in your inbox, it is likely that they are either being bounced by your email service provider or diverted by your junk mail filter.
To ensure that you receive all mail from Higher Awareness, please follow the directions below to configure your mail provider to accept mail from us.
Also, please ensure that the below email address or domain name is added to your "email address book" or "safe senders list."
Some while list systems allow you to enter a
domain name. Enter higherawareness.com so you get all emails
from Higher Awareness
Go to keyword: Mail Controls. Select the screen name we're sending your Inner Journey to. Click Customize Mail Controls For This Screen Name.
Open your latest Inner Journey e-mail. Click the Add Address button (on the right) to add to your "People I Know" list.
Alternatively, you can just send an e-mail to: firstname.lastname@example.org, and that will add us to your "People I Know" list automatically. To do this:
Open your latest Inner Journey e-mail. Click the Reply button (it's in the top right corner). A new email window opens with the wrong address in the "Send To" box. Replace the address in the Send To box with: email@example.com Click Send Now (in the top right corner). Even if the e-mail you send doesn't get through to us, the act of sending it does the job of putting us into your "People I Know" list.
If Inner Journey is filtered, from the spambox, click on the white "W" icon on the left column of the mailing. When the pop-up window comes up, simply click the Add to Whitelist button.
Alternative whitelisting methods:
* Click on the White List button. Add: firstname.lastname@example.org to the bottom of your existing list. Click the Submit List button.
* Click the Subject White List button. Add: Inner Journey to the bottom of the list on a line by itself. Click the Submit List button.
Select Cloudmark | Options... from the Cloudmark SpamNet toolbar in Outlook. Click Advanced. Go to the Whitelist tab. Click the Add button. Type: email@example.com Click OK. Click OK. Click Yes. Click OK.
Click the Options link, on the main menu tabs, then Safe List. Type: firstname.lastname@example.org in your Safe List. If you see a message that should not be in your Junk Mail folder, click 'This is not Junk Mail' to avoid having e-mail from the same source sent to the Junk Mail folder in the future.
Click the Addresses tab. Click New. Type: email@example.com Make sure 'Accept Mail From This Address' is selected under Receiving Options. Uncheck 'Display in People Picker' under Other options. Click Submit. Click OK.
Click Friends from the toolbar. Click Add. Type: firstname.lastname@example.org Click OK.
Click Tools, then Blacklist & Friends. Click Add... on the right, the Friends list side. Make sure Plain email address is selected. Type: email@example.com Click OK. Click OK.
Click Friends from the sidebar. Click Add. Type: firstname.lastname@example.org Click OK.
Check your 'Probably Spam' folder. If you see that Inner Journey was incorrectly filtered out, select it, and click the 'Move to Inbox and Mark as Not Spam' button.
Add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server:
Save the user_prefs file or move the updated copy to your .spamassassin subdirectory. If you have no user_prefs file in this subdirectory, create one: see : http://spamassassin.taint.org/doc/Mail_SpamAssassin_Conf.html
Click the Configure button. Go to the Known Senders tab. Click Add under 'Known Good Senders and Recipients'. Type: email@example.com Click OK. Click OK.
Click Filters from the sidebar. Click the Approved Senders tab. Click Add Filter. Type: firstname.lastname@example.org under Address. Choose 'Full Email Address' under Address Type. Select Email Domain. Click OK.
Select Spam Inspector, then 'Manage Friends List' from either the Spam Inspector toolbar or from the Outlook menu. Make sure Email is selected under 'Add a New Friend'. Type: email@example.com Click the >> button. Click Close.
Follow the Trusted link under > Authentication Lists. Enter the email address: firstname.lastname@example.org Click Add.
Click on the SpamPal system tray icon with the right mouse button. Click 'Add to Whitelist' from the menu. Type: email@example.com Click Add.
Select File, then Configure. Go to the Friends category. Make sure Active is checked. Type: firstname.lastname@example.org on a line by itself in the entry field. Click OK.
Open your Yahoo! mailbox. Click Mail Options. Click Filters. Click Add Filter. In the top row, labeled 'From header:' make sure Contains is selected in the pull-down menu. Click in the text box next to that pull-down menu, then enter the address: email@example.com At the bottom, where it says "Move the Message To:" select Inbox from the pull-down menu. Click the Add Filter button again.
If Inner Journey has been filtered to your "bulk" folder, simply open the message and click on the "This is not Spam" link next to the "From" field.
If Inner Journey is being filtered, try adding firstname.lastname@example.org to your Address Book or Contact list. If this option is not available, try moving the message to your 'inbox' or forwarding the message to yourself.
If subsequent messages continue to be filtered, call or e-mail your ISP's technical support and ask how you can be sure to receive all e-mail from email@example.com
Domain: If they need to know the domain we're mailing from, tell them: higherawareness.com